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Visibility

Know what people say about your brand, and answer in time

A single unanswered review can cost more than a month of ads. We monitor mentions of your brand across the web and reviews on the platforms that matter, classify sentiment with AI, alert you when something needs attention and help you respond. Every month you get a clear picture of how your reputation is evolving.

What you get

  • Nothing slips through

    Mentions and reviews collected in one place.

  • Priorities at a glance

    AI sorts mentions by sentiment and relevance.

  • Fast response

    Alerts for negative mentions and suggested replies.

  • A reputation you can measure

    Monthly summary and trend of your rating.

How it works

  • 1. Setup

    Brand terms, platforms and alert rules.

  • 2. Monitoring

    Mentions and reviews tracked continuously.

  • 3. Response

    Alerts and suggested replies in your brand's voice.

  • 4. Report

    Monthly sentiment, rating trend and recommendations.

Who it is for

  • Restaurants, hotels, clinics and other review-driven businesses.

  • Brands with an active community or public exposure.

  • Companies recovering from a reputation issue.

  • Leadership teams that want a monthly reputation report.

Deliverables

  • Mention and review monitoring.

  • AI sentiment classification.

  • Alerts for negative or urgent mentions.

  • Suggested responses.

  • Monthly reputation report.

Frequently asked questions

Which sources do you monitor?
Web mentions, news and blogs, plus review platforms such as Google. We agree the list for your industry.
Can you remove negative reviews?
We can't remove legitimate reviews. We help you respond well, report reviews that break platform rules and earn more positive reviews.
How fast are alerts?
Alerts are generated as mentions are detected and sent to the people you choose.
Is this included in community management?
It can be combined; reputation focuses on what others publish about you, beyond your own profiles.

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Online reputation management | Da2 Agency 360